I'm not one to bad mouth a company, but I have had an issue with every single part i have ordered from Sakebomb. From the oil cooler fittings being cheap, to parts missing, to bad customer service. I would 10/10 buy an oil cooler from Improved racing. They use quality fittings and brackets and are much more responsive to customers. Just call them up they make a cooler for LS Fd's!
We're very sorry that you had a bad experience. The fittings we utilize for our kits are all MOCAL or Setrab parts, both of whom have strong reputations in the industry. On the subject of customer service, we try very hard to follow up with our customers and resolve issues if and when they exist. If there's some specific issue that we failed to resolve for you, please contact us directly and we'll do our best to get the situation resolved as soon as possible!
The Covid Pandemic has created substantial issues with production chain and office shutdowns throwing ETA's up into the air. This has resulted in a massive increase in office work, since we're constantly checking in with vendors and production companies which have missed production deadlines, as well as customers who are understandably upset with the delays. So it has been extremely difficult to provide customer service up to the standards which we would like, and we're doing the best we can with a very difficult situation.
We stand by our products, and the quality of the parts they include. We also try very hard to ensure our customers are satisfied, and if someone does have issues with one of our kits, we are always happy to provide advice or a solution to the situation if needed. If you did have problems with orders you placed with us, please contact us, we do our best to satisfy our customers as best we can.